Refund Policy

Effective October 30, 2026

All purchases are final. Because you can see your complete site in a free preview and review every page before buying, and your finished site is delivered immediately, we do not offer refunds once a purchase is complete.

Before you buy: use the free preview, review every page, and make any changes you want. Buying is the last step, and you choose when.

When we will make it right

We will refund or fix the problem if:

• You were charged more than once for the same purchase.
• You were charged the wrong amount (for example, a valid discount code was not applied).
• You paid but could not download your site, and we cannot fix the problem within 10 business days of you contacting us.

Update Pass

An Update Pass is also final once purchased. Its 30 days start right away.

How to ask

Email jeff.kriegisch@nordstackworks.com within 14 days of the charge, with the email address you used and what went wrong. We aim to reply within 2–5 business days. Please contact us before disputing a charge with your bank; we can usually sort it out faster.

This policy does not limit any rights you have under the law where you live.